Relationship Between Resilience, Burnout, and Hardwork on Employee performance at the Sukolilo District Office

Abstract

This study explores a novel approach by integrating psychological resilience, workload dynamics (burnout) and actual work ethic (hard work) into a single predictive model of public sector employee performance at the local level. The aim of this study is to test and analyse the partial and simultaneous effects of resilience, burnout and hard work on employee performance at the Sukolilo Sub-district Office in Surabaya. The research method employed was an explanatory quantitative approach using multiple linear regression analysis on a sample of 60 employees (N = 60). The empirical results indicate that resilience, burnout and hard work simultaneously have a significant effect on employee performance (F = 78.893; p < 0.05) with an R² value of 0.809. Partially, all three variables had a positive and significant effect on staff performance, with hard work proving to be the most dominant predictor (Beta = 0.697; t = 7.333). The implications of this research emphasise the importance of agency leaders prioritising schemes to recognise employees’ hard work, whilst simultaneously strengthening psychological resilience and monitoring the threshold of work-related burnout to maintain sustainable productivity in public service delivery.